Question 1

Is Konekte safe and secure?

Accepted Answer

Yes. Konekte uses encrypted data transmission, secure Stripe checkout, and verified merchants to protect every purchase.

Question 2

How do I buy a voucher on Konekte?

Accepted Answer

Choose a voucher amount, select a department and merchant, complete secure Stripe checkout, and the voucher is delivered instantly via SMS.

Question 3

Can I shop on the marketplace?

Accepted Answer

Yes. Konekte Marketplace lets you browse and buy products from verified merchants across all 10 departments of Haiti.

Question 4

How does voucher redemption work?

Accepted Answer

The recipient presents their voucher code at a participating merchant to redeem it for goods and services.