Privacy Policy
Privacy Policy for Konekte
Effective Date: January 1, 2026
Konekte ("we," "our," or "us") values your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and share your information when you use our services, mobile application, and website.
1. Information We Collect
Personal Information:
Name, email address, phone number, date of birth, and other identifiers you provide during account creation.
Account Details:
Login credentials, referral codes, and verification status.
Transaction Data:
Cash deposit and withdrawal history, balances, and limits.
Device Information:
IP address, device type, operating system, and app usage data.
Location Data:
If you enable location services for certain features.
Communications:
Messages, support requests, and feedback you send to us.
2. Important Clarification
Konekte does not store or process bank account details, debit cards, credit cards, or any payment card information.
Our service is strictly agent-assisted cash deposit and withdrawal at partner stores, not an online payment processing platform.
This means:
- ✓No card numbers or banking credentials are collected or retained.
- ✓No card-based transactions occur within the app.
3. How We Use Your Information
- •Provide and improve our services.
- •Manage account limits and verification status.
- •Send notifications about transactions and security alerts.
- •Personalize your experience and offer relevant features.
- •Comply with legal and regulatory requirements.
4. Sharing of Information
We do not sell your personal information. We may share data:
- •With trusted service providers for identity verification and analytics.
- •To comply with legal obligations or respond to lawful requests.
- •In case of a merger, acquisition, or sale of assets (with notice to you).
5. Data Security
We implement industry-standard security measures, including:
- •Encryption of sensitive data.
- •Secure authentication protocols.
- •Regular audits and monitoring.
However, no system is 100% secure. Please keep your credentials confidential.
6. Your Rights
- •Access, update, or delete your personal information.
- •Opt out of marketing communications.
- •Request a copy of your data.
- •Withdraw consent for data processing (subject to legal obligations).
7. Cookies and Tracking
We use cookies and similar technologies to:
- •Improve app performance.
- •Analyze usage patterns.
- •Provide personalized content.
You can manage cookie preferences in your browser or app settings.
8. Third-Party Links
Our app may contain links to third-party sites. We are not responsible for their privacy practices.
9. Children's Privacy
Konekte does not knowingly collect data from individuals under 13 years of age. If you believe a child has provided personal information, contact us immediately.
10. Changes to This Policy
We may update this Privacy Policy from time to time. Changes will be posted with an updated "Effective Date."
11. Contact Us
If you have questions or concerns about this Privacy Policy, contact us at:
© 2026 Konekte. All rights reserved. | Your privacy is our priority.