Delete Account
Request permanent deletion of your Konekte account and data
Important Notice
Deleting your account is permanent and irreversible. This action will:
- •Remove all your personal information and account data
- •Delete your transaction history and wallet balance
- •Revoke access to all Konekte services
- •Cancel any pending transactions
⚠️ You must withdraw any remaining balance before requesting deletion.
Account Deletion Process
1
Submit Request
Fill out the form below with your account details
2
Identity Verification
We will verify your identity to ensure account security
3
Processing
Your request will be processed within 30 days
4
Confirmation
You'll receive confirmation once deletion is complete
Data Retention & Privacy
In compliance with privacy laws and regulations:
- ✓Your personal data will be permanently deleted from our active systems
- ✓Some transaction records may be retained for legal/regulatory compliance (typically 5-7 years)
- ✓Backup copies will be deleted within 90 days of your request
- ✓Your phone number may be flagged to prevent accidental recreation
Submit Deletion Request
Need Help?
If you have questions about account deletion or need assistance, please contact our support team:
Phone
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